Subject:

SIMS Learning Gateway (SLG) - Advanced Downtime Notification / Autumn Upgrade

Date:

Wednesday the 11th of November 2009 from 4pm onwards

Impact:

Loss of Access to the Sims Learning Gateway service for up to 8 hours

Detail:

This is advance notification that we will be carrying out a number of software updates to the SLG platform on Wednesday the 11th of November

 

We would like to apologise for the short notice but these updates are an unexpected part of the Autumn SLG upgrade.  The complexity involved with applying these updates to our multi-server infrastructure means we are unable to do them overnight but we hope that by carrying them out late in the afternoon the impact in school will be minimal.  Should any problems occur this will still give us time to implement a back out plan in time for schools to use registrations the following morning.

 

If the upgrade is successful later in the evening we will also be applying the Autumn Upgrade to the Sims Learning Gateway platform. 

 

The service will therefore be unavailable from 4pm on Wednesday the 11th of November possibly until the following morning.

 

Please pass on this information to anyone it may directly affect.

 

 

This does not mean you have to apply the Autumn upgrade to SIMS in your school.  We will notify you in the normal manner when this has been released.